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If you are looking for support on one of our Alien products, please have a look at the Support Pages where there is a collection of documents to help get the most out of your DVR before contacting us.
Please use the form below to contact us. If it's an enquiry about an AlienDVR you own you will need to supply the serial number of the machine.
Items marked '*' are required.
Find your answer fast from our Q&A list of the most common questions that arise.
Fast access reference sheets to help you solve your problem quick in PDF format so you can print off or email too
Control your CCTV system on a mobile device with our range of free apps.
All of our product manual in one place including the current HERO & MAX ranges, new HD-SDI models and older models too.