]=r;i[r]=i[r]||function(){ (i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o), m=s.getElementsByTagName(o)[0];a.async=1;a.src=g;m.parentNode.insertBefore(a,m) })(window,document,'script','//www.google-analytics.com/analytics.js','ga'); ga('create', 'UA-25874874-1', 'auto'); ga('require', 'displayfeatures'); ga('send', 'pageview');

The New alienDVR - Contact Us

If you are looking for support on one of our Alien products, please have a look at the Support Pages where there is a collection of documents to help get the most out of your DVR before contacting us.

Please use the form below to contact us. If it's an enquiry about an AlienDVR you own you will need to supply the serial number of the machine.

Please give your main reason for your interest in the AlienDVR unit:

If you require support on a product you must provide a valid serial number, support questions without this will not be answered.

Items marked '*' are required.


Find your answer fast from our Q&A list of the most common questions that arise.

Quick Tips

Fast access reference sheets to help you solve your problem quick in PDF format so you can print off or email too

Mobile Apps

Control your CCTV system on a mobile device with our range of free apps.


All of our product manual in one place including the current HERO & MAX ranges, new HD-SDI models and older models too.